Feedback is one of the most important aspects of your eBay business. Now eBay is banning private (hidden) feedback profiles for all eBay sellers.
Private feedback has been a topic of much discussion amongst eBay buyers and sellers alike for a long time. All eBay users have the option to make their feedback profile private. This means that none of the comments can be viewed by other eBay users. Your feedback profile is one of the most important parts of your eBay business, so I have always been wary of eBay sellers who have private feedback.
I have always recommended that sellers keep their feedback public and make sure their service and items warrant good feedback comments so they have nothing to hide.
eBay announced that, as of October 26, 2006, users with private feedback profiles will no longer be allowed to sell on eBay. Buyers may continue to have a private feedback profile, but all sellers who wish to continue selling on eBay must make their feedback profile public.
This is one of the better changes eBay has made recently, and I agree with it whole-heartedly. There is no point in feedback if buyers can’t view the comments.
You can read the full announcement from eBay here.
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