eBay

Letter from a buyer could hold key to eBay’s recovery A letter from an eBay buyer to a seller about his eBay purchase is making the Internet verklempt and may hold the key to helping eBay get its mojo back.  This letter has gone viral to thousands of eBay members.Continue Reading

eBay already prohibits listing an item on eBay then purchasing the item with your Amazon Prime Account so you get free 2-day shipping.  When you do this the eBay buyer gets a gift receipt from Amazon in the box and when this happens they often get upset and complain toContinue Reading

This from Ina Steiner’s  eCommercebytes blog – Click the link at the end to get the full story: A Wall Street analyst sees more stagnant growth ahead for eBay. CNBC reports that Morgan Stanley analyst Brian Nowak downgraded the stock over concerns of low growth in the coming year. ButContinue Reading

Changes will include another re-design of Seller Hub, and eBay will soon start displaying off-eBay “web-based” prices of products (low, mid, high), and it will display prices for the top 5 comparable products on eBay (taking into account sellers’ policies). The new program called Multiple Top Pick (MTP) is launchingContinue Reading

If you want to know why I really gave up on eBay –this letter from an anonymous seller is one of the best explanations you will find. The only thing I can add is that e Bay used to be a “community.”  When management made the decision to do awayContinue Reading

The customer is NOT always right

We have all heard the term:  The Customer is Always Right.  Well, I disagree! I don’t know about you –but I work very hard and am constantly busy.  The last thing I have time for is an irrational customer, or one with unrealistic demands wasting my time.  Does that meanContinue Reading

Today’s post is a guest post by Eamonn Costello from XSellco Unity   eBay’s upcoming new seller performance dashboard has the potential to adversely impact your seller reputation. It implements new eBay seller standards on August 20th, so now is a good time to check your performance and understand theContinue Reading

Feedback continues to be an irritant for sellers as more and more new buyers come to eBay Here is an idea from one of my readers, eBay seller, econsignonline2009, to make the current feedback system more fair and palatable to sellers: econsignonline2009 sent this as an open letter to eBayContinue Reading

eBay will roll out the feedback and DSR revision program it tested in Australia. Brian Burke, Director of Global Feedback Policy (don’t you love those titles at eBay) announced that eBay will roll out feedback revision on October 20th.  All of the details are not known, but eBay did revealContinue Reading